Vocollect Adds Voice Support for PCs To Reduce DC and Warehouse Operating Costs

New packing station application could help companies achieve significant additional productivity gains and increase business capacities by eliminating unnecessary process steps

PITTSBURGH (January 19, 2012) – Vocollect, a business unit of Intermec, Inc. (NYSE:IN) and the world leader in voice-enabled solutions for mobile workers, today announced that its industry-leading VoiceCatalyst software now supports a variety of leading personal computers (PCs) to enable voice-directed support for multiple workflows in distribution operations. Extending its current portfolio of voice-directed workflows that can run on PCs, Vocollect also announced a new voice application for packing stations that may eliminate up to 50 percent of the steps typically required, allowing e-retail and other distribution centers (DCs) and warehouses to meet high seasonal and peak order demands with their existing workforce.

Vocollect’s new VoiceCatalyst MP 1.0 for Windows XP Professional helps companies maximize profitability, accuracy and performance with their existing supply chain equipment and personnel by extending voice to Microsoft Windows-based computers, whether on desktop PCs, vehicle-mounted computers, fixed-mount computers or tablet PCs – both inside the four walls of the DC or warehouse and beyond. The combination of VoiceCatalyst MP with Vocollect’s SRX wireless headset and PC enables hands-busy/eyes-busy associates to roam freely near a PC or fixed-mount computer, replacing the need to interact with screens and keypads to pack an order, put away a pallet, inspect a vehicle, perform an inventory audit, and other distribution activities.

Vocollect’s new packing station voice application provides off-the-shelf support to voice-direct a packing station workflow, complementing Vocollect’s 10 other preconfigured workflows.  This new capability is particularly well-suited to retailers, e-tailers and mail order firms whose workers must interact with host warehouse management systems and customer relationship management systems, while at the same time performing order customization and value-added services that are difficult to fully automate.

Companies could realize significant productivity gains, while their employees enjoy better ergonomics from no need to manage corded headsets. Existing Vocollect customers can easily and quickly adapt this newest functionality, and new customers will find it even easier to deploy work-based processes to their organizations across their operations.

“As the global market leader in voice-enabled solutions, customers rely on Vocollect to continually help them find new ways to reduce their total operating costs while enabling their businesses to grow. This latest extension of Vocollect Voice onto a wide variety of devices running Microsoft Windows, whether it be for desktop packing stations or a fixed-mount or vehicle-mounted computer, provides yet another opportunity for companies to leverage Vocollect Voice to meet their key performance indicators and business goals,” said Tom Murray, vice president, product management and marketing, Vocollect.

VoiceCatalyst MP 1.0 for Windows XP Professional will be commercially available in the Americas, EMEA and Australia/New Zealand this quarter.  Windows 7 support is planned for later in 2012.  For more information, call 412/349-2515 or visit www.vocollect.com.


About Vocollect

Vocollect, a business unit of Intermec, Inc. (NYSE:IN), is the leader in creating and providing voice-centric solutions for mobile workers in distribution and warehouse environments worldwide. The speech recognition software and extreme recognition accuracy of in-vocabulary speech helps customers achieve a higher level of business performance through voice. Every day over 400,000 workers worldwide use Vocollect’s comprehensive voice solutions to distribute more than $4 billion in goods from distribution centers and warehouses to customer locations. A global team of over 2,000 supply chain reseller and channel partner experts supports Vocollect Voice offerings. Vocollect VoiceWorld Suite integrates with all major WMS and ERP systems, including solutions from SAP AG, and supports the industry’s leading mobile computing devices. For more information, visit www.vocollect.com.

Vocollect®, Vocollect Voice®, VoiceCatalyst™ and Vocollect VoiceWorld Suite™ are trademarks of Intermec IP Corp. All rights reserved.

Microsoft® and Windows® are registered trademarks of Microsoft Corp. All rights reserved. 

About Intermec

Intermec Inc. (NYSE:IN) develops and integrates products, services and technologies that identify, track and manage supply chain assets and information. Core technologies include rugged mobile computing and data collection systems, voice solutions that increase business performance, bar code printers, label media, and RFID. The company’s products and services are used by customers in many industries worldwide to improve the productivity, quality and responsiveness of business operations. For more information about Intermec, visit www.intermec.com or call 800-347-2636.